Repair service turnaround time is 8 working days. This includes assessment, repair and testing periods. Minor repairs may be resolved faster than given time.

Please note: Unavailability of repair replacement parts can extend repair time frame. We are sorry Instant repair is unavailable at this time

1)Service Request: Contact us via phone call, sms, whatsapp, Social media DM’s or email. Briefly Describe the product’s issue and provide your information. A service case will be generated for you.

2) Send in Product: You may submit your device at our service center once appointment for drop off has been made.

3) Assessment and Repair: We will then assess/diagnoses your device and send you a repair quotation. Repair service is rendered upon payment receipt only

4) Receive Your Product: Customers will be notified via phone call, SMS or email after repair completion to pick up or collect their device preferably

Please send in aircraft, remote controller 1 battery, 1 set of propellers only (Cases are accepted)
Accessories such SD cards, filters, neck trap, cables, etc. should remain in your possession

Yes, we supply wide range of dji repair replacement parts, components and modules on various drones should a customer elect to repair their device. 

Note: Some parts may need to be programmed, calibrated or synced to work properly

Devices are subject to a minimum GH₵255 assessment & Diagnosis fee. This fee will be waived should the customer elect to continue with the repair

General periodic servicing on consumer level drones cost a flat rate amount of GH₵520.This  covers  various checkups, cleaning, calibrations and updating ect..

Repair Services cost depends on the specific issue. This differ between devices. The price of the specific component is subjected to product assessment result If the component is defective, therefore Repair cost is based on parts, time/effort dedicated to resolve a specific problem.

We do not offer the return of old damaged parts unless requested. Requested bulky parts such as shells or frames will only kept at our premise for a period of 4 working days after customer is notified of repair completion. All parts are disposed off

Inside the Drone is a data recorder, similar to one known as a “black box” in full scale aircraft. The data recorder takes note of flight status (e.g., altitude and speed), the pilot’s operation, and other flight data in real time. The product assessment stage includes this data analysis to determine cause and responsibility for the accident (i.e., whether the accident was a product defect or user error). Return work, repair rework and warranty void if data is by any means deleted by customer